When you ask for specifics or anything in writing they get nasty and mean. Yell-and insist you (me) are speaking in to them in a manner that will not allow them to discuss the matter with you. And as much as I wanted to yell-because I am tired of being bothered with this nonsense-I wasn't yelling or acting out of line-they were! I provided a fax and email and never received anything confirming my debt. Anything I have ever paid off, that may or may not have been in good standing-I have record of and they never want to see it, even though I offer to send it their way....it's just awful. If I tell them to file the paperwork to my County- that I would rather settle this in a legal manner-they get REALLY mad. Don't get me wrong -I have made some poor choices financially and have learned the hard way-but for years I have been in a position to be debt free and for any account I have ever had in my Life-I have something, in writing, from that debtor, that tells me it had been paid off or in full and that I owe nothing on that particualr account. What can be done? Anything to stop these vultures? One gentleman got particularly nasty with me-I was literally in tears...I promised him a call back once I got myself together. When I called the # back he gave me, AND I KNOW IT WAS THE SAME GUY! He told me I was one of the rudest people his Rep had to talk to and that HE would be dealing with me directly, that he had "been listening on the Reps Line" and That he was a Supervisor there and that he would do everything to keep me from verbally abusing his Reps. Thank goodness I had my phone on Speaker during all of the calls and my fiancé had recorderd them with his. I finally explained that to him and that I would be turning them over to my States Attorney. ..which I never did-but I have not heard from them in about 9 months...now all of a sudden - it's everday again I'm just over it! I get these calls daily-today it was from a Local Area Code in my area-but was left 855-206-8347 to follow up at or they would be filing paperwork against me in my county. And that I would be served at home or work - and the Best of Luck. Really? What can we do?????