888 497 1411 is a toll free number which is obvious scam . A computer voice tells the person called that the person is entitled to a refund because the software company from whom a purchase was allegedly made has been ordered closed down . The person is then told to call the 888 number to arrange for the refund . The calling company may or may not identify itself or garble the company name so that it is unintelligible. There are no refunds . There is merely a fishing expedition designed to obtain credit card or other information useful for identity theft . A reputable company simply refunds money due , for whatever reason , without requiring you to call it to arrange for a repayment .