Intial call from 202-803-4977 was obviously a recording telling me about it being the last chance to extend my warranty...press 1 if you want more info and they'd call beck within 5 minutes. Just for fun, I did. I have 3 cars and a motorcycle and the NEWEST is a '92, so I wanted to see just how far they'd try to go. When the guy did call back, he started in on my "options" not letting me get a word in, so when I forced the issue, I asked what car he was talking about. He paused for a bout 5 seconds...then hung up. Love it.