Ring Ring,,, Ring Ring,,,
Caller identified herself as Angela, from Quantum, a computer support company. Notice how they use names of genuine companies, or names that sound genuine, or your calling number display is showing an overseas Voip call, for a company based in Australia?
This caller is a scammer using the same system as the supposed calls from the "Windows Microsoft Support Centre". Microsoft, and the other companies DO NOT, and WILL NOT, make calls of this nature. DO NOT get caught!!
The scam goes, "Hello it is <name> from <company>, we have had complaints that your computer has downloaded malicious software files that is corrupting and slowing down your computer. If left un-treated your computer will become damaged"
The caller then offers to tell you how that you can check for the corrupted files yourself, this process is designed to convince you of the seriousness of the problem, and lull you into accepting that they are a genuine tech help company.
The caller directs you to run the eventvwr (event viewer) so that you can see all the "blue circle infomation", "red warning", and "yellow caution" files.
"Oh No" there are lots of them,,,, Dont Worry, these are normal, they don't tell you that!!
They might also refer to the "Internet Nefarious Files". Files with an extention of .inf, by default you don't see the extentions that are part of every file on your computer.
"Oh No" there are lots of those too,,,, Dont Worry, these also are normal, infact they are very important to your computer!!
Once they have convinced you of the problem, you will be directed to a website, that will give them access to your computer.
The sites they often use are, www.logmein.com, www.ammyy.com, amongst others. The companies that operate these legitimate sites allow free trials of their software, as a way of promoting their product.
The scammers make use of trial accounts,to access your computer, you will be directed to download, and install the software from that site. (The software itself, ( if got from a legit site), is safe, BUT the way they use it and what they do while controlling your computer is not!!
They may also direct you to www.qrcs123.com, or another site.
WARNING:: The site www.qpcs123.com, is NOT legit!! DO NOT download any thing from that site...That webiste is owned by Gautam Vora, in Kolk