A week ago this number kept calling every 5 minutes until we finally answered the phone. Claimed to be Wells Fargo Transaction Fraud Support. A message was taken and I later called Wells Fargo at the number on back of our card and were told nothing was noted on our account.
Today the same number called again claiming they were from Wells Fargo. The woman I spoke to sounded convincing, but wasn't able to answer questions to my satisfaction. She claimed a check was written appearing to come from our account and was being cashed by another individual at a different bank. I told her I had already contacted Wells Fargo and that nothing was noted on the account. She tried to convince me that because this was a slightly different type of situation it wouldn't be noted on the account. I then asked that if she was calling from Wells Fargo and knew that this was fraud, then why are they calling to tell me about it yet nothing is noted in our account? She kept trying to talk circles around me, at which point I told her I needed to check on something and call back. She gave me the phone number and a reference number to return the call to.
I then called Wells Fargo again and explained what had just happened. I was told that Wells Fargo does have a Fraud Department but that this number is not one of theirs. If there had been some type of suspected fraudulent activity in our account there would have been a notation on the account, regardless of what type of fraud it was. I was then told to forward the number and reference number I was given to their fraud department: ReportPhish@WellsFargo.com