3 Posts, 1 Reply
Be aware...this is a SCAM!!!! These are people that sounds like Asian Indian telemarketing. They called me on May.2015 that my Magic jack was expired even though the yearly renewal was not until Nov.2015. They stated that the plan that I had purchased was no longer available, so in order for my magic jack to work I had to pay the renewal feed.. I ended up paying $210 with my credit card, and right after that the magic jack started working back again...weird uh? Because now magic jack stated that in Nov.2015 my magic jack was expired. And I needed to pay for the renewal. I told them that I had paid already for many years. They don't see any record of me paying and said that there's no such a $210 plan. A week after I got a call from a local #408-372-0358 to discuss about my magic jack and they confirmed to see a $210 in my account. What that means this 800 number is associated with the 408 number. When I told them that I was going to sue them because they were a scam and stold money and the actual magic jack has no record of the $210 in my account then the guy said that he was a 3rd party technical support for magic jack and he only saw the $210 that I paid and that he was not able to see anything else and hanged up on me..so I think that magic jack has people inside making calls to their Magicjack jack customers to steal their money and billed through a 3rd party company.