It is most definitely a repo company. I called them back and they were very nice and professional. Words of advice.....DO NOT AVOID THEM, IT WILL ONLY MAKE THINGS WORSE. They repo company is working with me for 1-2 days so I can get my alternate transportation in place. Remember, your financial circumstances got you into the situation not the repo company. Be kind! And no, I don't work for them.....my car that I paid for in full but foolishly took out a title loan on is being repo-ed! I can't get mad with the title loan company either! I should have know better but my financial circumstances left me in a situation of desperation and now desertion. Time for new beginnings!