Rude, Rude, Rude!
Caller ID came up as Moore, C. (so you think that it's a personal phone??). "Phyllis" began to speak the moment I picked up and gave the canned solicitation about the Shrine Circus and sponsoring children, when I replied that our business was not able to donate she said "Well, any small amount...it's not about me, it's about the kids..." I replied that I am well aware of whom it is about and said again, "Unfortunately, we will not be able to donate" and ended the call.
She called back telling me I was rude and unprofessional!! That in order for them to stop calling me she needed my last name and I told her "I'm sorry, I don't give that out". She snapped back at me as I was hanging up the phone - "Well, they're just going to keep calling back then!!"